Bringing over 15 years of expertise in Asset Management Solutions to the table, Blake Jarrett has joined GAP as our Asset Managing Director. With a track record of fostering strong client relationships and ensuring the seamless maintenance of facilities, Blake’s meticulous attention to routine upkeep and timely interventions for breakdowns and minor installations sets him apart.
“I always want the best outcome for clients, I think of their facility/business as my own.”
Q&A: Get to know Blake
- What were your specific roles or positions before joining GAP Industries?
I was the director of Luxon Electrical Services, overseeing the day-to-day operations, job quoting, and dealing with clients to understand what they required and the best ways to achieve this.
- Could you highlight any notable achievements or projects from your previous positions that could relate to this new challenge?
A notable achievement would be, being the chosen electrical and communications service provider for some of Australia’s most valuable and largest businesses. I believe this was possible due to my experience and knowing that no matter what issue or request the client had, I was able to provide a solution.
- Do you have any areas of specialisation within Asset Management Solutions?
I specialise in optimising asset management solutions, including asset tracking, maintenance scheduling, lifecycle analysis, and risk assessment, to ensure efficient utilisation and maximum lifecycles of assets.
4. What values or principles guide your decision-making as a director?
As a director, my decision-making process is guided by a commitment to transparency, integrity, and the pursuit of excellence in achieving the organisation’s objectives. I always want the best outcome for the client, I think of their facility/business as my own.
5. Could you share insights into your vision for the Asset Management area at GAP Industries?
Prioritise the needs and objectives of clients by offering tailored electrical solutions and providing transparent communications. Building strong relationships with clients fosters trust and long-term partnerships.
6. How do you ensure high-quality service delivery and client satisfaction?
Ensuring high-quality service delivery and client satisfaction involves several key components.
Firstly, understanding client needs is paramount; effective communication and active listening enable us to grasp their requirements thoroughly.
Secondly, consistently delivering on promises and deadlines builds trust and reliability.
Thirdly, maintaining open channels for feedback fosters a culture of improvement, allowing us to address any issues promptly and adapt to evolving client expectations.
Additionally, prioritising continuous training and development for staff ensures they have the skills and knowledge to deliver exceptional service.
Finally, fostering a client-centric mindset across the organisation ensures that every team member is committed to exceeding client expectations, ultimately leading to long-term satisfaction and loyalty.
About GAP Asset Management Solutions:
Explore operational excellence with GAP Industries’ Asset Management Solutions. Our precision strategies are meticulously crafted to meet the unique needs of the Defence, Health, Government, Industrial, and Construction sectors, each with distinctive service requirements.
GAP Industries’ Asset Management is categorised into three sectors: Routine Maintenance, 24-hour Breakdown Service, and Minor Installations. These sectors encompass a wide range of services, including Electrical, Data & Communications, Mechanical HVAC, Earthing, Underground, and Solar.
Backed by a team of skilled professionals with more than 30 years of experience, we optimise operations, enhancing asset performance for longevity and operational efficiency.
We are thrilled to welcome Blake to the GAP team and are excited about the contributions he will make!